Aurora Citizen

News & Views from the Citizens of Aurora Ontario

Town Staff Are Caught in the Middle

Posted by auroracitizen on June 21, 2009

A recent post included comments that suggested staff were happier now than in the past due to greater accountability. Follow up comments would contradict that point of view.

They serve to illustrate the difficult position staff often find themselves in.

When politicians are at loggerheads with citizens, often staff find themselves dragged into the middle and/or the target of citizens frustrations with politicians.

Politicians cycle through, but staff make careers. Staff are effectively barred from commentary for fear of reprisals, regardless of who is in power — yet they are usually the only people who can make fact based evaluations of how things are being run one term to the next.

Even the recent actions of CAO Neil Garbe are not his own. A CAO would not make demands of citizens (or blogs) without clear direction from Council (or would not last long in the job).

So the next time you feel angered towards a staff member — remember, they are just implementing the policies developed by Council.

As they say “Don’t shoot the messenger”.

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2 Responses to “Town Staff Are Caught in the Middle”

  1. Anonymous said

    I would like staff to be happy at working, then they would be happy at work. Maybe they're just happy at work.

    I would also like them to be competent and put in a full day's work. I think if they practised their work more, they would be more competent. Maybe less distracted, more focused.

    If there's more accountability, I haven't seen it.

    But let's face the truth – we're dealing with a culture. Town of Aurora staff are no different than Newmarket, King City or Toronto.

    Are we getting full value for our tax dollar? In my opinion NO. Are we as good as the rest? Sadly, MOST LIKELY. This is probably as good as it will get no matter how many department heads are changed.

    Welcome to life at the trough

  2. Anonymous said

    "A recent post included comments that suggested staff were happier now than in the past due to greater accountability. Follow up comments would contradict that point of view."

    Proof?
    Bias?

    Was this your post Bill Hogg?
    It's not attributed.

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